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November 2009
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Dog [userpic]
Goodbye Burlington

So, that was my last day at the Burlington Marketplace Starbucks right there.

I shall commemorate this occasion with a pop quiz. What are two traits that all of the following behaviors have in common?

  • Rolling your eyes when told that something is out of stock
  • Hanging up on someone when they go to check on the thing you just asked them
  • Queuing a large order, then going out to your car to get your money
  • Being on your cell phone, saying "Hold on a second," saying your rapid-fire, complicated order once, then resuming your god damned phone conversation before your order is rung up
  • Paying for an order under $10 with a 50 or 100 dollar bill
  • Asking for a discount on an item because of a flaw that you perceive as discount-worthy
  • Imposing a (one-sided) conversation on a cashier when there is a line behind you
  • Leaning on the glass divider to the bar and staring at the barista making your drink, interjecting instructions that you did not tell the cashier
  • Making an 'ew' face when a drink is suggested to you by a barista
Answer:
  1. They are rude. If you do these things on a regular basis, you need to call your mom and tell her she dropped the ball.
  2. They happened! In my store! Today!

That's it for me and the B1 Sbux. I will miss a lot of things about it: my coworkers. The Clover machine. The innumerable pretty girls who wander in. The inexplicable pink shirt fetish that the employees of the business park have.

But there are some things I will not miss. And to those things I bid a smiling adieu, one finger held aloft in silent tribute.

And to everything else, a fond farewell. Until about a month from now, when I'll be going to the open mic. :D

Comments

Hooray, freedom! I was SO HAPPY to get out of Sbux. My last day was actually suprisingly pleasant and fun, but overall, I HATED that job. HAAAAAAAAATE.

*ahem*

Paying for an order under $10 with a 50 or 100 dollar bill

That is something that has such a completely different etiquette over here. In the US, one rarely has anything larger than a $20, it's what you get from the ATM. Over here, 50s are in everyone's wallet, and 100s and 200s are not all that uncommon.

So, paying for small orders with large bills is accepted as a matter of course (well... with exceptions).

That's the NICE thing about working for a small business. I've told people they need to get smaller bills before, and I will smile brightly at someone on their cell phone, and tell them I will help them just as soon as they're done with their call. My boss is awesome.

Ewwww.

The cell phone thing annoys me, and I'm usually just the patron behind the Oh-So-Important-"Bigwigs" that do this in DC. (9 times out of 10 the phone is a Crackberry, too. Which does not help my opinion of the technology or their users in the least.)

Double rudeness points for if they're checking their email on the thing and just look up for a second to place their order, and then go back to the Oh So Important Digital Whatever and are completely oblivious to the barista asking for clarifications.

Have you seen this? John Kelly's Commons: Radical Civility (Washington Post)

So what are your plans now? If you don't have stuff, you are welcome to come down earlier than planned for funfair- we have room for you and could hang!

*hugs* I'll miss you being so close, but I'm glad you are getting out of a job that doesn't make sense for you anymore.

(Commenting with this journal b/c I never post with the locked one)

Freedom! I feel your pain - food service sees so much of the worst in people. Hopefully wherever you end up next, you'll have better management. Because heaven knows that can make all the difference.

I hope you enjoy your break from rudeness! ^_^

~Mei